At Vital CBD Goods, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.vitalcbdgoods.com, and use our services.
By accessing or using our website, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two types of information from visitors to our website:
- Personal Information: This includes data such as your name, email address, shipping address, payment information, and any other information you provide when making a purchase, subscribing to newsletters, or contacting us through the website.
- Non-Personal Information: This includes information that is automatically collected when you visit our website, such as your IP address, browser type, device information, and browsing activity. This data is used to improve our website and customer experience.
2. How We Use Your Information
The personal information we collect may be used for the following purposes:
- Order Fulfillment: To process and complete your orders, including billing and shipping.
- Customer Support: To respond to your inquiries, provide customer service, and assist you with any issues related to your orders.
- Marketing: To send you promotional emails, newsletters, and offers if you have opted-in to receive such communications. You can unsubscribe at any time.
- Improvement of Website and Services: To analyze your usage of the website and improve user experience, website content, and functionality.
- Legal Compliance: To comply with legal obligations or to protect our rights, property, and safety.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to track the activity on our website. Cookies help us improve the functionality of the website and provide you with a more personalized experience. By using our website, you consent to the use of cookies.
You can control cookie settings through your browser preferences, but please note that disabling cookies may impact your experience on the website.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third-party service providers that help us operate our website and deliver our services, such as:
- Payment Processors: To process payments securely.
- Shipping Providers: To fulfill orders and deliver products.
- Email Marketing Providers: To send newsletters and promotional communications.
These third parties are bound by confidentiality agreements and are only permitted to use your data for the purposes we specify. We may also disclose your information if required by law or to protect our legal rights.
5. Data Security
We use appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request that we delete your personal data, subject to certain exceptions.
- Opt-Out: You may opt out of receiving promotional emails at any time by using the “unsubscribe” link in the email.
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately so we can take appropriate steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.